APPOINTMENT SYSTEM - TELEPHONE TRIAGE
HOW THE NEW SYSTEM WORKS
Making An Appointment
Telephone (01675) 462176
If you wish to make an appointment with your doctor please telephone the surgery. The receptionist will take a contact number and book you a call back with the appropriate doctor. If there are times of the day you are unable/able to take a call, please advise the receptionist.
Please note our receptionists will ask you for a brief discription of the problem to ensure your appointment is booked with the correct clinician.
Your doctor will phone you back and make appropriate arrangements with you, they may be able to deal with your problem by telephone, but if you need to come in, the doctor will arrange a suitable appointment for you on the same day.
Please note our busiest times for the telephone lines is 8am-9.30am, so please do not feel you must call at this time appointments will be available throughout the day.
Routine pre-bookable doctor appointments are available to book online using our online booking facility. If you are not yet registered for online services please ask a receptionist for a registration form.
If you require an appointment with one of our nurses,healthcare assistants or phlebotomist you may continue to book an appointment at reception.
Hazelwood Group Practice