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Friends and Family Test January 2018 Posted on 1 Feb 2018

FRIENDS AND FAMILY TEST

RESPONSES RECEIVED JANUARY 2018

 

All England GP Practices were contracted to implement the ‘Friends and Family Test’ from 1st December 2014 with results to be published monthly.  The results are shown below:

 “How likely are you to recommend our GP Practice to Friends and Family if they needed similar care or treatment?”

 Extremely Likely               25%                        Likely           25%

Neither likely or Unlikely  0%                         Unlikely        25%

Extremely Unlikely           25%                        Don’t Know  0%

 

Responses were received from below ethnic groups

White British/Irish  25%              Mixed 0%      Asian/Asian British 0%

Black or Black British 0%             Chinese 0%   Other 0%

Not provided          75%

 

Responses were received from the below age groups

0-17 yr   0%            18-25yr  0%                       26-40yr   25%

41-64yr  40%            65+yr    0%                       Not provided  75%

 

WRITTEN COMMENTS:

EXTREMELY LIKELY:

Staff at front desk, Doctors and Nurses are the best.

LIKELY:

I would just like to say it was a pleasant change to speak to a happy, friendly lady receptionist this morning, very kind & helpful.

NEITHER/ LIKELY OR UNLIKELY:

UNLIKELY:

EXTREMELY UNLIKELY:

 

DON’T KNOW:

27 Parkfield Road , Coleshill, Warwickshire, B46 3LD
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